To minimise the risk of COVID-19 and to ensure the health and safety of all, the following protocols have been applied:

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1.   During COVID outbreaks or periods of high community transmission, Telehealth (Phone or Video/Zoom) is the preferred method of delivering treatment. The same fees, rebates, and cancellation policy apply for Telehealth.

 

2.   If your appointment is face-to-face, you are required to:

• Wear a mask to your appointment

• Use hand sanitiser 

• Maintain physical distancing

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3.   Please DO NOT attend your appointment if any of the following apply:

• You have recently tested positive for COVID and remain COVID positive, or

• You are experiencing COVID-like symptoms (including cold/flu symptoms), or

• You are feeling unwell

 

Instead, your appointment will be changed to Telehealth (Phone or Video/Zoom) until you feel better.