KIM DANG
PSYCHOLOGY
P: 0490 022 973 | F: (03) 8080 5928
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Address (By appointment only):
Suite 410, 370 St Kilda Rd, Melbourne, VIC 3004
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Mailing Address:
PO Box 954, South Melbourne, VIC 3205
CANCELLATION POLICY
Cancellation Policy
At KD Psychology, clients are required to give at least 48-hours (i.e. 2 days) notice of any intention to cancel or reschedule their appointment. You can do this via SMS, email, or phone call.
Clients are informed of the cancellation policy at the time of booking and acknowledge the need to pay a late cancellation fee if they fail to give sufficient notice for any cancellations. When signing the consent form, you are declaring that you have understood and agree to the terms of the cancellation policy. If you have any questions regarding this, please ask your psychologist ahead of your appointment.
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The purpose of the cancellation policy is:
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To minimise the number of late cancellations and no-show appointments.
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To minimise disruptions to the psychologist's time, schedule, and preparation for sessions.
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To ensure that other clients are given a fair opportunity to access treatment when an appointment spot becomes available.
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Late Cancellation Fee
No-shows or late cancellations - i.e. cancellations made with less than 48-hours (2 days) notice of the scheduled appointment time - will incur a late cancellation fee of $80.​
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SMS reminders
As a courtesy, clients are sent an SMS reminder approximately 3-4 days prior to their scheduled appointment. Please note that it is ultimately the client's responsibility to remember their appointment time and they are expected to promptly notify the psychologist of any changes.